Assisting Students in Distress or of Concern
If you interact with students on a daily or regular basis, you may notice behaviors that raise questions about a student’s well-being and/or the safety of the student or others. Below are some signs or behaviors that may indicate some need for assistance and intervention:
Displaying emotions that are:
Displaying behaviors that:
Communicating (either in writing or verbally) that:
Changing academic performance such as:
Interpersonal concerns such as:
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IMMINENT HARM TO
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How You Can Help:
Sometimes it may be unclear how best to help a student. In these situations, it is often helpful to consult about possible solutions so that the student can obtain support.
- Consult with colleagues or a campus resource (counseling office, dean’s office, Student Care Team) to think through your plans.
- Call the counseling office to discuss your concerns and how you can talk about your concerns with the student during your meeting
If you feel comfortable doing so, invite the student to meet with you for a conversation.
- Meet in a quiet and secure place if possible.
- Listen attentively and respond in a straightforward and considerate way.
- State specifically what behaviors you have observed and why you are concerned about the student.
- Outline your goals and (if appropriate) ask the student to outline his/her goals for the meeting.
- Work to understand what is causing distress for the student.
- Acknowledge his/her feelings and let the student know you want to help him/her resolve the problem.
- Be non-judgmental and caring.
- Listen carefully.
- Paraphrase what the student is telling you, so you can be sure you understand the situation.
- Avoid aggressive or dominating body language and keep your voice slow and calm to try and keep the student relaxed.
- Encourage the student to seek support and assistance from family, friends and others as appropriate, and perhaps to contact the Counseling Center (be sure to give the student the information to do so).
- Help set up initial meetings for the student with the Counseling Center or other appropriate campus resources.
- Appropriately seeking help is a sign of strength and not weakness: “We all need help on occasion.”
IF THE STUDENT IS IN CRISIS (AT RISK TO HARM SELF OR OTHERS):
- Call RUSVM Safety and Security at 465-6161
- Contact the counseling office at 465-4161 ext. 1500
IF THE STUDENT IS NOT AT RISK TO HARM SELF OR OTHERS:
Suggest in a caring manner that he/she may benefit from a meeting with a counselor. Consider walking the student to the counseling office (room 12-17). Please call first to ensure that counseling staff is available to meet with the student, if you are planning to walk over with the student.
- Counseling does not impact or influence academic records.
- Counseling sessions are free.
- Counseling is confidential.
Follow-up
After discussing the problem with the student, you might need to pursue further action if the behaviors of concern persist.
- If the situation seems more imminently problematic (i.e., you are concerned about the student’s or your own immediate safety), contact RUSVM Safety and Security at 869-465-6161 ext. 1113
- Involve a colleague or the Dean’s office to get a new perspective on the situation.
- Report your concerns to the Student Care Team by calling Keith Kramer at 869-465-6161 ext. 1198.

